The Team

We are searching for a talented and motivational Head Chef to join our team. Working on a 5-star holiday home & lodge park, you will be responsible for managing the kitchen for a 100 plus cover Bar & Restaurant. Ensuring, the quality of the food production, profitability, and hygiene within the department, are maintained to the highest level at all times. To display passion and drive on a daily basis, thriving to exceed expectations and deliver outstanding service consistently. You will mirror these qualities and inspire your team to go above and beyond in their duties. You will work closely with the Food & Beverage Manager helping to create an unrivalled experience for all our customers, bringing innovative ideas to the company. Together you will also strive to meet, and ideally surpass, service and financial targets set. Your responsibilities will include: Overseeing the efficient running of the kitchen, ensuring you have adequate team in place each day to cover all aspects of your department Being in a hands-on role which requires attention to detail and a positive work attitude Ensuring food is prepped daily ready for service and team are equipped to deliver impeccable and well-presented meals Preparing meal orders, ensuring excellent presentation and standards are achieved consistently Check and approve all dishes prior to front of house team taking them Working tirelessly to produce quality meals in a timely manner, ensuring customers aren’t waiting long periods for their food Communicating with the bar & restaurant team, ensuring they are aware of any change to the menu and have the relevant information to deliver 5-star service Ensuring the upkeep of the kitchen, including stock rotation, deep cleans etc Monitoring of stock control, ensuring sales are not hindered by lack of stock and GP’s are met by portion control Regularly examining the P&L accounts for your department, ensuring invoices are accurately allocated Maintaining and improving the targeted GP% for food Contributing towards sales performance Working with suppliers to ensure the food ordered and delivered is high quality and in keeping with our 5-star ethos Having the availability to design, alter and create a menu aimed at our customer base in conjunction with the other parks chefs and offerings Complying with all Health & Safety and Food Hygiene regulations and using our company system PRIME Safety to log data relating to this Ensuring Health & Safety and company procedures are enforced, and team are informed of these policies HR related procedures, such as recruitment, timesheets, performance appraisals etc. Developing your team’s skills, sharing knowledge and aiding them to increase their technical ability Holding regular team meetings, keeping your team informed of how the department is performing Essential Requirements: Professional Head Chef with proven experience of excellent cooking skills and a great understanding of the industry Self-motivated and committed to delivering excellent service Food & Hygiene certification, level 3 or above 5-star personal presentation A friendly and approachable personality A full UK driving licence is essential due to the location of the park Experience in gastro style fresh food service First Aid Qualifications and COSHH preferred but not essential This is a full time permanent role, on the receipt of successful references, completion of a 6 month probationary period and where applicable a satisfactory DBS Check. The role will involve working evenings, weekends and Bank Holidays and will include a minimum of 45 hours per week. Pension and 31 days holiday per year including Bank Holidays.

Company Culture Our team displays passion and drive on a daily basis, striving to exceed expectations and consistently deliver ‘best in class service. We are looking for a Head of Sales who can mirror these qualities, inspire the team, and contribute to our culture of excellence. About the Role As Head of Sales, you will play a pivotal role in driving continued growth and success. You will lead and inspire a high-performing sales team to achieve ambitious targets while upholding our company’s core values. Attributes We seek a dynamic and results-oriented sales leader to drive lodge ownership sales. The ideal candidate will have a proven track record in leading high-performing sales teams and a passion for delivering exceptional customer experiences. You will be a strategic thinker with strong commercial acumen, able to inspire and develop your team to achieve ambitious sales targets. This is a pivotal role within the business, offering the opportunity to shape the sales function and contribute significantly to the company’s growth & direction. Key Responsibilities Develop and execute a comprehensive sales strategy aligned with business objectives. Build, motivate, and lead a high-performing sales team of sales professionals to exceed targets. Foster strong relationships with potential and existing lodge owners to drive repeat business and referrals. Conduct market research and competitor analysis to identify opportunities and optimise sales strategies. Manage sales budgets, track performance against key metrics (e.g., conversion rates, AUM performance, customer acquisition cost), and report to the board. Actively participate in lodge sales, driving lead generation, qualification, and conversion through effective sales presentations and relationship-building. Ensure adherence to sales processes, policies, and compliance regulations (e.g., FCA, GDPR). Collaborate with marketing, operations, and finance teams to optimise the customer journey and maximise revenue. Develop and deliver ongoing sales training and coaching to enhance team performance and product knowledge. Required Skills and Experience Proven leadership experience in an agile & demanding sales environment, with a track record of achieving sales targets. Strong sales management and coaching skills, with the ability to develop and motivate a team. Excellent communication and interpersonal abilities, with a focus on building rapport and trust. Strong commercial acumen and financial analysis skills, with the ability to make data-driven decisions. Ability to build and maintain strong relationships with customers, partners, and internal stakeholders. Ability to develop strong working relationships with the board of directors, managing upwards as appropriate In-depth knowledge of the luxury lodge ownership market, with retail pricing over £150,000 (preferred). Essential A friendly and approachable personality A can-do & driven attitude Self-motivated and committed to delivering against targets, services & values Five-star personal presentation A full & clean driving licence with the means to travel frequently across park locations Flexibility to work varied working patterns – including weekends – as required by the business Desirable Experience in leading multi-site sales operations Experience in innovative marketing – escaping the industry norm Ability to adopt technology including Elite Parks Be well versed in all Microsoft applications, in particular Excel Be able to demonstrate FCA & GDPR compliance Contract Type: Full Time Permanent, on receipt of successful references and satisfactory DBS check Probation period: 3 months Salary & Commission Structure: To be discussed Pension: Work Place Pension Hours: 45 hours per week – with weekend working – although this may be more, dependent on business needs Holidays: 31 days per annum, including Bank Holidays

A unique opportunity has arisen to run one of the largest holiday home sales operations in the UK. Join the most forward thinking park group in the UK at the beginning of their journey. The culture and focus on standards that the business will offer is unrivalled in the sector. The park has already had £10 Million invested in this year alone, so although not without it’s issues, the strategy moving forward will create enormous opportunities to build one of the most successful and dynamic. The business is investing significantly in development programmes giving the team the ability to train and develop a high performing sales team. This really is one of the most exciting propositions in the sector. Role: Sales Manager position for one of the largest holiday parks in the UK. As Sales Manager, you will play a pivotal part in the continued growth of the business and the success that it has had so far. If you have ran a large holiday home sales business, with a proven track record in training and developing winning teams, this could be your dream job. You will be required to: Develop and execute a comprehensive sales strategy aligned with business objectives Manage sales budgets and track performance Develop and deliver ongoing sales training to enhance team performance Build, coach and develop the sales team to ensure targets are achieve Adhere to and promoting the company values along with company best practice and legal compliance The Person: Previous experience of managing a sales team in a holiday park environment Experience of running a large sales operation Track record of achieving/exceeding sales targets The ability to build, coach and develop a sales team to ensure achievement of sales targets The initiative to create a plan to deliver targets/effect change at local level, working in partnership with marketing for broader marketing activities Ability to manage a team during a process of change Strong focus on service standards A collaborative approach, working together with park teams for the benefit of guests and owners Recruit a develop a high performing team Experience of selling high value units Driving Licence essential Package: Salary £75,000 OTE £150,000 + Consisting of ongoing overrides and bonuses, not working to one single overall budget year end bonus.

Are you looking for your next sales move with an industry leader? We are looking for a Holiday Home Sales Executive who enjoys being part of a driven, successful team. This role will be joining an established holiday company who enjoy putting the guest at the heart of every decision, supporting them with making their dream of owning a holiday home come true. This position is based at one of the groups largest parks in Cumbria, so a lot of opportunity for high earning potential with stock readily available. Responsibilities: Dealing with enquiries regarding holiday home ownership Guide customers through all the aspects of holiday home ownership journey Building strong relationships with customers, recommending, and demonstrating correct products for their needs. Working as part of a park team who are focused on delivering a five-star service. The candidate should be very customer focused and have a good B2C background with a proven track record selling holiday homes. Experience: Previously structured sales training in a park industry environment. Experience of outbound calling to make appointments with potential customers. Experience of selling holiday homes essential. Salary: Basic salary of £24,000 with a realistic OTE of £50,000 Interested in finding out more? We look forward to your application.