The Team

We are looking for an experienced General Manager to run an independently owned Holiday Park in South Devon. To oversee the day to day running of the holiday park this would include the following: Financial Management & Reporting Responsible for day to day cash management Liaise with external Bookkeeper for processing of payroll Liaise with Accountants and Bookkeeper for preparation of monthly and annual returns Manage bookings and booking system (We currently use Profit) Operations Responsible for implementing and improving all processes on the park, including the office. Ensure IT systems are in place to support Ensure all processes are risk assessed and Health & Safety protocols are defined, trained, measured and improved. This includes food hygiene standards in the club and restaurant Ensure relevant data is collected and analysed to track performance across all aspects of the park, being GDPR compliant To Manage the day to day staff requirements, recruitment, and disciplinary matters should it become necessary. To oversee the housekeeping requirements of the park. To oversee the maintenance of the park, buildings etc. Weekly reporting with figures and bookings statistics. To lead a team of staff in reception, maintenance staff and housekeeping. To manage our bookings with Hoseasons and to a lesser extent with Bookings.com. To liaise with clients/guests and to ensure their stay is comfortable and that we provide them with good service and a welcoming attitude. To maintain the indoor swimming pool, grounds and play area. To ensure the club, which is franchised out, operates within the terms of the licence we grant. The Park We are a mixed park of 94 units 17 Caravans 77 Chalets We are situated right on the coast with a beach 80 metres away. There is a club on site but this is franchised out so there is little to do with regards to this other than to ensure they comply with the rules we apply to their licence. There is a small shop which is adjacent to our reception we run this ourselves We are in Brixham so clients can walk into town or walk straight on to the coast path. The Position Position: Holiday Park Manager Full Time Salary £55,000 per annum Benefits: Brand new company car (plug-ln Hybrid, so low tax) Medical insurance

Are you a driven and hands on Park Manager with experience of delivering key results for a premium brand? Do you take pride in ensuring a first-class customer experience and enjoy a challenge? Are you ambitious and looking for an opportunity to grow with the company? If so, an exciting opening has arisen for a Selling Park Manager to join our friendly team with a boutique, luxury lodge park. About the role: You’ll be the first point of contact welcoming sales prospects, holiday makers and visitors to the Park, with great first impressions in mind you will ensure their experience is both exceptional and memorable from arrival to departure. You will promote the park and all its features leaving prospects with no doubt about the wonderful opportunity our holiday village has to offer. Some of the tasks you’ll be involved in include; Meet and greet customers and prospects, welcoming them and ensuring an exceptional experience Working closely with our lettings partner to complete all check in paperwork, issuing keys and showing guests to their lodge ensuring they have all they need to kick start their break with ease Utilise sales experience to follow up on enquires and to generate new opportunities to promote and sell our luxury lodges Drive sales through delivering a high level of customer engagement, building a strong rapport with potential customers and existing guests Working collaboratively and pro-actively with the Marketing Team to promote the park and drive lodge sales and to ensure promotional material and information is relevant and current Coordinate day-to-day park operations, ensuring efficiency in delivery Deliver an exceptional customer experience, ensuring guests have a memorable stay General reception and admin duties, answering phones, arranging appointments for sales Make courtesy contact periodically with guests Administer health and safety paperwork, ensuring compliance with regulations Working with the grounds team to ensure the park is maintained to a high standard What you’ll need: A strong sales background with specific experience of meeting targets and delivering results for a premium high value brand A demonstrated ability to complete the sales process, from initial enquiry to handover Experienced in delivering customer service to the highest standard Be hands on and ensure that all departments work together seamlessly Ability and desire to develop and expand knowledge of the Holiday Home sector Strong IT skills, Microsoft office with the ability to adapt quickly to bespoke software Excellent communication skills both written and verbal A natural at building and maintaining strong customer relations Be able to work as part of a team as well as independently Enthusiastic and self-motivated Ability to prioritise a busy workload Strong attention to detail and accuracy in work Ability to establish and meet deadlines A flexible approach to work Great time management Salary & benefits: £30,000 – £35,000 basic with an OTE of £60,000 Free accommodation can be provided 30 days annual leave per annum Company pension scheme Free on-site parking Qualifying company sick pay scheme Cycle to work scheme

We are recruiting an experienced Sales Manager to drive the holiday home sales on this stunning park based in a highly sought after location in Lancashire. The company are looking for an individual who is people focused with a passion to develop others, a proactive thinker with a competitive nature. Above all, someone able to take full accountability for the holiday home sales department and ensuring that the full sales process is adhered to. Key responsibilities Competitive towards targets Lead generation and marketing Following leads all the way through Driving the Sales of the Holiday Homes across the park Understand and sell a holiday home investment model Stock management, ensuring the inventory is in line with budget expectations Compliance, ensuring the sales operation is operating to the standards set out by the site licence and the business Work to targets and set goals for the business and team Drive organic referral business through great customer satisfaction Careful attention to detail to ensure homes are ready for sale Ensure all marketing material is accurate and available at all times. The person An inspiration leader who is results focused and able to drive financial performance at the same time as customer delight. A forward-thinking problem solver and with an ambitious spirit. Previous Holiday Home Sales Management experience essential. An excellent communicator with determination and integrity that can work closely with our customers and other members of the team An assertive diplomatic approach with a ‘can-do’ attitude Experience selling luxury or lifestyle products This is a fantastic opportunity to work within high performing, fun team environment which offers a competitive bonus package so if you have the previous sales management experience and feel this is the role for you then please apply today!

We are recruiting an experienced Sales Manager to drive the holiday home sales on a cluster of stunning parks based in a highly sought after location next to Loch Ness. The company are looking for an individual who is people focused with a passion to develop others, a proactive thinker with a competitive nature. Above all, someone able to take full accountability for the holiday home sales department and ensuring that the full sales process is adhered to. Key responsibilities Competitive towards targets Lead generation and marketing Following leads all the way through Driving the Sales of the holiday homes across the park Understand and sell a holiday home investment model Stock management, ensuring the inventory is in line with budget expectations Compliance, ensuring the sales operation is operating to the standards set out by the site licence and the business Work to targets and set goals for the business and team Drive organic referral business through great customer satisfaction Careful attention to detail to ensure homes are ready for sale Ensure all marketing material is accurate and available at all times The person An inspiration leader who is results focused and able to drive financial performance at the same time as customer delight A forward-thinking problem solver and with an ambitious spirit Previous Holiday Home Sales Management experience essential An excellent communicator with determination and integrity that can work closely with our customers and other members of the team An assertive diplomatic approach with a ‘can-do’ attitude Experience selling luxury or lifestyle products This is a fantastic opportunity to work within high performing, fun environment which offers a 5 day working week and a competitive bonus package so if you have the previous sales management experience and feel this is the role for you then please apply today!